Information We Collect
We may collect company name, contact person, email, phone or WhatsApp number, country, implementation interest, selected modules, package preference, and support requirements submitted through enquiries, registration, onboarding, or support communication.
How We Use Information
Information is used to respond to enquiries, prepare proposals, plan ERP implementation, configure tenant access, provide support, send service notifications, and improve Synerquate EIP services.
Data Access
Access is limited to authorized personnel and implementation teams according to operational need and customer-approved scope.
ERP Data
Tenant ERP data may include customers, suppliers, projects, contracts, BOQ, documents, payment applications, invoices, payments, reports, and user activity. Access to this data is governed by tenant, role, department, and module permissions.
Communication
We may contact submitted business contacts by email, phone, or WhatsApp for demo requests, package guidance, implementation planning, support, and account access matters.
Requests
For privacy or access questions, contact support@synerquate.com.